All purchases from us.pandora are presented and settled in United States dollars (USD). Any required sales or similar tax is collected under applicable law, so tax treatment can vary by order.
About Credit/Debit Card
Eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards may be used when displayed at checkout. Card availability and approval remain subject to Shopify checkout and the rules of the issuing bank.
Transaction Verification
Customers are responsible for lawful card use and for supplying correct billing and contact details. An issuer may place a temporary authorization hold, and an order may be declined or cancelled for failed authorization, inconsistent information, suspected fraud, or unavailable fulfillment.
How to Contact Us About Payment
For a billing or payment question, email Support@charmcrest.shop or call (207) 528-7298 with the order number, but never include full card data in a message.
Handling Card Information
Card processing is performed through Shopify's checkout infrastructure and relevant providers; do not send full card credentials to us.pandora by email.
Refund Method
An order may be cancelled before shipment. After shipment, the Refund Policy applies, and an approved refund is sent to the original payment method within 5–10 business days.
Merchant Contact
Policy and order questions may be directed to the business contacts below.
Business: us.pandora
Email address: Support@charmcrest.shop
Customer-service phone: (207) 528-7298
Street address: 112 Jackson St, Bangor, Maine, 04401, United States