What cannot be returned just because I changed my mind?
Custom goods, Final Sale or clearance products, gift cards, and opened intimate or hygiene-sensitive items cannot be returned merely by choice, but valid quality problems remain protected.
How long do processing and transit take?
The usual schedule is 1–2 business days to process plus 4–6 business days in transit, with shipment tracking supplied.
Is checkout processed in USD?
The transaction currency is USD, and displayed card methods include eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover; required taxes apply.
What can I shop in the current collection?
The present product range covers rings, charms, necklaces, earrings, and bracelets, with accurate item-level details shown on the applicable listing.
Where and when will my refund arrive?
Approved reimbursement is issued back through the original payment method during a 5–10 business-day window.
What is your delivery area?
Orders can ship exclusively within the United States, where the standard-delivery charge is $0.
Do you offer exchanges as well as returns?
Eligible merchandise has a 30-day no-reason return and exchange period after delivery. Approved return shipping is paid by us.pandora.
Does cancellation remain available after checkout?
Cancellation may be requested before shipment. Once the parcel has shipped, the Refund Policy applies.
Where should I send a return question?
Our team is available at Support@charmcrest.shop and (207) 528-7298 from Monday to Friday, 9:00 AM–5:00 PM in America/Los_Angeles; 112 Jackson St, Bangor, Maine, 04401, United States is the ordinary return address.
What if my order is defective, incomplete, or wrong?
Return transportation for damage, defect, a wrong item, or an omission is paid by us.pandora; the customer is not charged that approved cost.
Store Contact Details
These are the current contact details for the merchant operating the store.
Store operator: us.pandora
Support email: Support@charmcrest.shop
Telephone number: (207) 528-7298
Company address: 112 Jackson St, Bangor, Maine, 04401, United States